From Coffee Pods to Pop-Ups – The Kiosks Taking Over Shopping Centres
Recently we talked about some of the experiential retail trends taking over shopping centres in 2025. But one rapidly growing development is reshaping how brands connect with customers and create memorable moments in high-traffic locations. For an increasing number of retail spaces, this year has definitely been the year of the kiosk.
The rise of kiosks and pop-ups
The UK’s street stalls/kiosks market has estimated sales of £52 million in 2024 within the “food markets/street food” category, with no sign of slowing down.
These installations are now a common sight in shopping centres, having already taken root in transport hubs like motorway services, airports and rail stations.
Their surge in popularity has been driven by several factors, including:
- Advances in technology.
- Customer demand for convenience.
- The desire for brands to provide seamless experiences.
And although several FMCG brands are embracing the potential of kiosks, the way has definitely been led by the food and drink sector.
Why are coffee kiosks so popular?
The ability to provide high-quality beverages for on-the-go shoppers and commuters is no longer limited to cafes and chain coffee shops. Standalone kiosks are appearing in more locations, to meet demands without the need for investment in full commercial premises.
Fast food brand Leon committed years ago to increase the number of self-service coffee kiosks at locations including Asda supermarkets and EG stores. And increasingly, brands such as Costa and Pret-a-Manger are meeting the demand of consumers wanting to help themselves, without waiting for a barista.
What do brands gain from kiosks?
Similar to pop-up shops and installations, the kiosk is a more cost-effective way to establish a retail presence without leasing a property long-term. This makes them more accessible for small businesses and startups looking to improve their brand awareness.
And for larger businesses, pop-ups and kiosks can be used to introduce and test the popularity of new products. In this way, kiosks are proving beneficial for brands of all sizes, to create buzz and generate instant feedback. And of course, with less square footage and fewer staff needed to accommodate and operate one, they’re better for profit margins too.
Could a kiosk refresh your retail space?
Kiosks and pop-ups aren’t just a passing trend – their combination of convenience, innovation and customer engagement is here to stay. And whether it’s simply grabbing a coffee or discovering an exciting brand-new product – UK consumers are hungry for more.
If you’d like to know more about how pop-ups and kiosks could help you make a mark, please get in touch.